Frequently asked questions
I don't see what I'm looking for. Can you do custom designs?
Yes I do! The Bryant Brand we are here to help you with your brand and your reach to your audience. If you don't see what you're looking for, send us a VERY DETAILED email describing your desire. We respond to emails within 1-2 business days & we do special quotes with your custom designs.
What's your refund policy
Let’s talk about refunds:
• After 1st draft concept/updates are sent to clients, there are no refunds.
• Refunds will be given in the result of no inventory for certain prints are available.
• Projects will be CANCELLED if posted on social media prior to finalization.
What's your turnaround time?
Turnaround time varies per item. When looking to request a graphic from The Bryant Brand, The appropriate turnaround time will be given.
Standard Turnaround Time • 7-10 Business Days
Rush Turn Around Time • 5-6 Business Days
Revisions of any kind have a 1-2 business day hold.
ALL PROJECT TURN AROUND TIME ARE SUBJECT TO CHANGE DURING HIGH VOLUME & HOLIDAY SEASONS. Although design concepts and revisions might be received on these days, The Bryant Brand does not work on weekends (Saturday and Sunday) or holidays.
After the information inquires above have been filled out and payment has cleared, you are good to go! You’ll receive a confirmation e-mail to let you know your transaction was successful and we’ve received your order details. If we have any questions about your order, we will e-mail you within 2-3 business days to inquire. Please be sure to email any additional information (i.e. logo pngs, photos or extra information) within 5 days of purchase.
E-MAIL • INFO@THEBRYANTBRAND.COM
What are your prices?
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